Frequently Asked Questions

When will I receive my pictures?

It takes up to 7 days for turnaround time on photos. You have to pick within 24 hours of receiving the picture options in order to receive your photos in time. We also have a 2 day option you can pick as well. It’s under the photography category. 

Can I get dressed at the studio?

Of course! We allow 15 minutes for you to change and fix anything you want to before your session. 

Can I bring my own balloons or props?

Yes, feel free to bring in your own balloons since we do not provide those. You can also bring in your own props. If it is big, please message us before to make sure we have room.

I need ideas for my shoot. Help?

Yes! We have creative professionals to help you creatively direct any project you would like us to bring to life. Please book a consultation.

I’m not sure what to book?

We have PLENTY of services organized by Beauty, Photography, Videography, Business, and Talent. Click on which category fits your needs. Then, read each service and click ‘read more’ to see what each service includes. 

Can I work at Charmant?

If we are hiring, we will post on our socials and website under jobs!

458 S Driver St

DURHAM, NC 27703

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