If you are more than 15 minutes late, we would have to reschedule or cancel the appointment.  

 

Under each service, it’ll include an description of what comes with each service. 

Reschedules: If there’s something on your end that requires rescheduling, you will be able to reschedule 12 hours before your appointment. Any last minute reschedules will result in a $35 rescheduling fee. You also have one complimentary rescheduled appointment (if rescheduled at least 8 hours before your appointment).. The rescheduling fee will be $35 after the initial rescheduling. Any appointment that needs to be rescheduled less than 8 hours of your appointment will result in the reschedule fee.

Refunds are only refundable if we cancel on our end.

Cancellations: If you have to cancel due to unforeseen circumstances on your end, we will offer a one rescheduling. If you want to cancel your appointment with us fully, please contact us on the contact page of our site or text us only at +1 (919) 769-3364. Please try to cancel before 12 hours. The deposit is nonrefundable.  

No Call/ No Show results in being banned from booking again with us again. 

If you have any questions please text us at (919) 769-3364 or email us at support@charmantcstudios.com.

Please read the booking policy thoroughly 

458 S Driver St

DURHAM, NC 27703

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